First Media - Default Login Admin

First Media Default IP

To access the admin page type 192.168.1.1 into your web browser's address bar or click on the link below.

Admin

Default logins for First Media

100 %
IP Address:
192.168.1.1
Username:
admin
Password:
admin

First Media Router Login

Need to change your WiFi password or update your network settings? Log into your First Media router's setup page to get it done.

The default gateway address for First Media is 192.168.1.1. Type this into your browser's address bar (not the search bar) while connected to the router's network.

Login Steps

Accessing your First Media router admin through http://192.168.1.1 will allow you to change the settings and configurations that your router software provides.

  1. Connect to your First Media router. Make sure the router is on. Plug in an ethernet cable or connect to the router's WiFi. Ethernet works best for admin access.

  2. Open any web browser. Type 192.168.1.1 into the address bar (not the search bar) and press Enter.

  3. If the default IP doesn't work, find the real one. On Windows, open Command Prompt and type ipconfig. Look for "Default Gateway". On Mac, open Terminal and type netstat -nr.

  4. Use the default credentials listed above. The most common combo is admin / admin. Check the label on the bottom of your router if those don't work.

  5. You're in. Change your WiFi name and password, set up port forwarding, update firmware, or adjust security settings.

Troubleshooting First Media Router Login

If you have forgotten your username and password, you can follow the instructions to recover them. If you haven't changed the default username and password that came with the router, you can consult our default router usernames and passwords list.

  • Can't reach the login page

    Make sure you're connected to the First Media router via WiFi or ethernet, not mobile data. Type http://192.168.1.1 in the address bar. If it still won't load, unplug the router for 30 seconds and try again.

  • Default credentials not accepted

    Check the sticker on the bottom of your First Media router. The actual username and password are printed there. If those don't work either, someone changed them. You'll need to factory reset.

  • Router stops working after changes

    Reset to factory defaults: hold the reset button on the back of your First Media router for 10-30 seconds. Wait 2-3 minutes for it to reboot, then log in again.

  • Forgot the admin password

    A factory reset is the only way back in. This wipes all settings, including your WiFi name and password. You'll need to set everything up again after the reset.

  • Settings won't save

    Use an ethernet cable instead of WiFi when making changes. Some First Media routers drop the connection during saves, which causes errors.

About First Media Routers

First Media started as Indonesia's leading cable television provider in the 1990s and expanded into internet services in the early 2000s. The company became one of Indonesia's largest internet service providers, serving millions of customers across major cities like Jakarta, Bandung, and Surabaya. First Media partners with various router manufacturers to provide their customers with reliable home networking equipment.

First Media has built its reputation by offering high-speed internet packages and bundled services to Indonesian households. The company provides routers that are pre-configured for their network, making setup easier for customers who aren't tech-savvy. First Media's routers come with their custom firmware and branding, which helps customers identify their equipment and get proper support.

Indonesian customers choose First Media routers because they come pre-configured and optimized for First Media's internet service. You don't need to worry about complex setup procedures since the router arrives ready to work with your internet package. First Media also provides local customer support in Bahasa Indonesia, which makes troubleshooting much easier for local users.

First Media routers are popular because they offer stable connections and good coverage for typical Indonesian homes. The company includes WiFi passwords and network names that are easy to remember, and their routers rarely need manual configuration changes.

Accessing the First Media Admin Panel

You can access your First Media router's admin panel by opening a web browser and typing 192.168.1.1 in the address bar. First Media routers use a simple login system with the username "admin" and password "admin" by default. The admin panel shows First Media branding and lets you change WiFi settings, view connected devices, and update your network name.

First Media routers almost always use 192.168.1.1 as their default IP address. You can verify this by checking the sticker on your router, which shows the IP address along with the First Media logo and model number. If 192.168.1.1 doesn't work, try unplugging your router for 30 seconds and plugging it back in.

You can also find your First Media router's IP address by opening Command Prompt on Windows and typing "ipconfig". Look for the "Default Gateway" entry, which shows your router's IP address. First Media routers don't typically change this setting during updates.

First Media routers sometimes block admin access if you've entered the wrong password too many times. Wait 10 minutes before trying to log in again, or unplug your router for 30 seconds to reset the login counter. Some First Media customers find that their browser saves old login information, so try using incognito mode or a different browser.

If you see a "page cannot be displayed" error, check that your computer is connected to your First Media router's WiFi network or ethernet cable. First Media routers won't respond to login attempts from devices on other networks. Make sure your device's IP address starts with 192.168.1 to confirm you're on the right network.

Some older First Media router models have slower web interfaces that take 30-60 seconds to load the login page. Don't refresh the page too quickly, as this can cause the router to stop responding. First Media's firmware updates sometimes change the login page appearance, but the username and password stay the same.

Popular First Media Models

The First Media FiberHome router uses admin/admin credentials and has a red and white interface with First Media logos. You'll see options for WiFi settings, device management, and parental controls on the main dashboard. The Huawei models that First Media distributes also use 192.168.1.1 and admin/admin, but show a different interface with blue and white colors.

First Media's newer GPON routers come with dual-band WiFi and use the same login credentials. These models have a more modern web interface with tabs for basic settings, advanced settings, and system information. The ZTE models that First Media provides have a simpler interface but still use the standard First Media login format.

Some First Media business routers use different default passwords printed on the device label. Check the sticker on your router if admin/admin doesn't work, as business customers sometimes receive routers with unique passwords for security.

All First Media home routers use 192.168.1.1 and admin/admin regardless of the manufacturer. The main difference between models is the web interface appearance and available features. Newer First Media routers have more advanced WiFi settings and guest network options.

First Media's fiber routers have additional tabs for optical network settings that you shouldn't change without contacting First Media support. Older cable internet routers from First Media have simpler interfaces with fewer configuration options.

Troubleshooting First Media Login Issues

If you can't reach 192.168.1.1, first check that your device is connected to your First Media router's network. Look for the WiFi network name that starts with "FirstMedia" or matches the label on your router. If you're using ethernet, make sure the cable is firmly connected to both your computer and the router.

Try turning off your mobile data and any VPN connections, as these can interfere with accessing your First Media router. Some First Media customers need to disable their Windows firewall temporarily to access the admin panel. If you still can't connect, restart your computer and try again in 2-3 minutes.

First Media routers use "admin" for both username and password by default. Make sure you're typing lowercase letters and not using any spaces. If someone changed the password and you don't know it, you'll need to reset the router to restore the default admin/admin login.

Some First Media routers have a "show password" button next to the password field. Click this to make sure you're typing the right characters. If you've been using a different password and forgot it, check if you wrote it down on the router label or saved it in your browser.

After resetting your First Media router, wait 3-5 minutes for it to fully restart before trying to log in. The router will return to 192.168.1.1 with admin/admin credentials. You'll need to set up your WiFi network name and password again since the reset erases all custom settings.

First Media routers automatically download their internet settings after a reset, so your internet connection should work without additional configuration. You may need to call First Media support if your internet doesn't work after 10 minutes, as some accounts require reactivation after a router reset.

How to Factory Reset a First Media Router

Reset your First Media router when you can't log in with any password, when the internet connection is unstable despite good signal from First Media, or when you want to start fresh with default settings. Don't reset unless other troubleshooting steps haven't worked, as you'll lose all your custom WiFi names and passwords.

Find the small reset button on the back or bottom of your First Media router while the device is powered on. Press and hold this button with a paperclip or small tool for 10-15 seconds until the lights on the router start flashing. Keep holding until you see all lights turn off, then release the button.

Your First Media router will restart automatically and take 3-5 minutes to fully boot up. The power light should be solid green or blue when ready. Some First Media models flash their lights in a specific pattern during reset, which is normal. Don't unplug the router during the reset process as this can damage the firmware.

If the reset button doesn't work, try unplugging your First Media router for 30 seconds, then hold the reset button while plugging it back in. Keep holding for 30 seconds after plugging in, then release. This method works on most First Media router models if the standard reset fails.

After your First Media router resets, connect to the default WiFi network shown on the router label or use an ethernet cable to access 192.168.1.1. Log in with admin/admin and change your WiFi name and password to something you'll remember. Your internet connection should work automatically since First Media routers download their settings from the network.

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